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Richard Erlacher
01/24/12 16:40
Read: 1056 times
Denver, Co
USA


 
#185662 - Yes, but it's a story similar to the one I told ...
Responding to: Kai Klaas's previous message
... at least with regard to how ATMEL treats its customers.

In my case, they (ATMEL) took their product off the market because almost nothing aside from the core worked at all. Nevertheless, they denied that their hardware didn't work, even though they ultimately couldn't demonstrate that it worked. They said their software worked fine, which, ultimately, it was shown it didn't ... AND they tried to convince my boss, who, by that point didn't believe them at all, that the reason nothing worked was because I didn't understand the ARM architecture.

Actually, the ARM7TDMI core worked OK, but their bootloader code was faulty, their SDRAM channel didn't work, the chip's on-board FLASH didn't work, their high-speed serial (CODEC) channels didn't work, etc, etc, etc ... Moreover, they freely admitted that their board couldn't work with the 60MHz clock that they'd designed into it, so all the timings had to be scaled down, which defeated their performance claim. We lost a year's time, by the end of which we'd concluded their products couldn't be relied upon at all.

As a consequence, not one of my clients, friends, associates, and few of my competitors, have ever used an ATMEL product in the past decade.

If you find that amusing, it's probably because you've found a product of theirs that does work more or less correctly. I doubt there are very many of them.

RE



List of 84 messages in thread
TopicAuthorDate
P89V51Rx2 and P89LPC97x/P89LPC98x discontinued      Jan Waclawek      01/20/12 06:06      
   Obsolete      Robert Bowen      01/23/12 18:08      
      in my opinion, a better idea      Erik Malund      01/24/12 06:52      
         Attitude towards customers...      Kai Klaas      01/24/12 11:28      
            the story again, since Kai forgot      Erik Malund      01/24/12 11:36      
               This is indeed a very very sad story...      Kai Klaas      01/24/12 12:01      
                  Yes, but it's a story similar to the one I told ...      Richard Erlacher      01/24/12 16:40      
                     The problem is...      Kai Klaas      01/24/12 18:33      
                        the problem is different      Erik Malund      01/25/12 07:13      
                        That's true and correct, BUT ...      Richard Erlacher      01/25/12 08:49      
                           So I did!      Kai Klaas      01/25/12 10:11      
                              my take      Erik Malund      01/25/12 10:46      
                                 But...      Kai Klaas      01/25/12 11:19      
                                    sure I cam      Erik Malund      01/25/12 11:51      
                                    Look to the future      David Prentice      01/25/12 11:54      
                                       I will, when ....      Erik Malund      01/25/12 12:11      
                                       This wasn't a single person ... it was a whole team      Richard Erlacher      01/25/12 22:26      
                                          I guess 2 or 3 idiots...      Kai Klaas      01/26/12 05:39      
                                             I spoke with more than that ...      Richard Erlacher      01/26/12 08:32      
                                                I also think few people where to blame      Per Westermark      01/26/12 09:33      
                                                   Possibly, however ...      Richard Erlacher      01/26/12 12:37      
                                                      Your only memory?      Per Westermark      01/27/12 02:35      
                                                         No ... but it's the only ATMEL project I've been in.      Richard Erlacher      01/27/12 07:54      
                                                         re repeats      Erik Malund      01/27/12 09:31      
                                                            Not exactly ... but ...      Richard Erlacher      01/27/12 14:54      
                                    Why not?      Richard Erlacher      01/25/12 22:25      
               In US or Denmark?      Per Westermark      01/24/12 12:19      
                  maybe, but      Erik Malund      01/24/12 12:33      
                  $10E7 would not be enough      Richard Erlacher      01/25/12 08:54      
            Guess what! ... I don't use NXP either.      Richard Erlacher      01/25/12 08:52      
         Silicon Labs      Robert Bowen      01/24/12 18:34      
            P89C668 replacement      Jan Waclawek      01/25/12 02:53      
               Tekmos      Robert Bowen      01/25/12 05:10      
                  IDE choice      Erik Malund      01/25/12 07:21      
                  re: IDE      Andy Peters      01/25/12 15:41      
            re switching to SILabs      Erik Malund      01/25/12 10:22      
            re: Silicon Labs      Andy Peters      01/25/12 15:39      
               I have seeen very few EOLs f...      Erik Malund      01/26/12 06:30      
         "SILabs are not making ARMs" - No Longer True!      Andy Neil      03/30/12 17:21      
      I wouldn't rely on Atmel for 8051s...      Andy Neil      03/30/12 17:27      
         Atmel AT89LP51ID2 is a rew release      Jim Granville      03/30/12 18:11      
            Yes, but...      Andy Neil      03/31/12 06:28      
               Interesting      Per Westermark      03/31/12 07:08      
                  They can't even do one well!      David Prentice      03/31/12 08:19      
               AT89LP Developer Studio      Jim Granville      03/31/12 14:51      
                  AT89LP Studio is a joke      David Prentice      03/31/12 15:40      
                     if you want cutting edge      Erik Malund      03/31/12 18:28      
                        Depends on features      Jim Granville      03/31/12 18:52      
                           if 128k code is not enough,      Erik Malund      04/01/12 06:30      
                              Microchip/SST PC Firmware - found it!        Joe Gold      04/15/12 06:59      
                                 More      Steve M. Taylor      04/15/12 14:49      
                                 8051 Microchip press release      Joe Gold      04/15/12 17:55      
                                    Interesting.. GCC for the 8051?!      Valentin Angelovski      04/16/12 01:16      
   P89xV51xD2 replacement?      Jan Waclawek      01/25/12 02:32      
      C8051F020 - A new chip in town..(kinda)      Robert Bowen      01/28/12 14:24      
         a thing I do when developing with the 12x/13x      Erik Malund      01/28/12 17:54      
            I do similar for GPIO on "normal" processors      Per Westermark      01/29/12 03:03      
               SiLabs IDE and Keil uVision 3.0      Robert Bowen      02/12/12 14:28      
                  Silabs debug in Keil      Dejan Durdenic      02/12/12 14:46      
                     SiLabs IDE and Keil uVision 3.0      Robert Bowen      02/12/12 16:16      
                        why?      Erik Malund      02/12/12 19:13      
                           Keil vs SiLabs      Robert Bowen      02/13/12 04:34      
                              SiLabs vs anyone      Erik Malund      02/13/12 07:02      
                                 SiLabs IDE and Keil uVision 3.0      Robert Bowen      02/13/12 07:31      
                                    there is a window for that      Erik Malund      02/13/12 07:37      
                                    SiLabs IDE and Keil uVision 3.0      Robert Bowen      02/13/12 07:39      
                                       SiLabs IDE      Robert Bowen      02/13/12 08:07      
                                          please stop hijacking this thread      Jan Waclawek      02/13/12 08:16      
                                             hijack, maybe      Erik Malund      02/13/12 09:01      
                                          if I recall      Erik Malund      02/13/12 08:59      
         C8051F020 is old, better is C8015F58x      Jim Granville      02/14/12 23:13      
            then look out      Erik Malund      02/15/12 09:16      
      SST89E516R as P89V51 replacement      Bert Van Den Berg      02/14/12 11:05      
         SST89 bootloader      Jan Waclawek      02/14/12 12:55      
            Microchip, obviously, wanted ...      Erik Malund      02/14/12 13:07      
               quite obviously :-)      Jan Waclawek      02/14/12 16:19      
         SST89E516R as P89V51 replacement      Jim Granville      02/14/12 23:25      
            Bootloader for SST MCUs      Phil Bromley      03/07/12 01:46      
               SST Bootloader and Windows 7      Phil Bromley      03/08/12 08:45      
                  SST 89E516RD2 bootloader, EasyISP      Bert Van Den Berg      03/08/12 10:30      
                     EasyIAP      Phil Bromley      03/09/12 02:19      
                        why in 2 steps?      Jan Waclawek      03/09/12 06:01      
                           One step to 7      Phil Bromley      03/12/12 03:06      
   Nuvoton now have a replacement list      Jim Granville      03/30/12 16:37      

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