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Richard Erlacher
12/06/12 16:23
Read: 958 times
Denver, Co

#188974 - We've all had that experience
Responding to: Kai Klaas's previous message
Kai Klaas said:
Richard said:
BTW, I don't dislike the ATMEL parts, as I've not used them. I do, however, dislike the ATMEL corporate culture, as demonstrated in that incident I have repeatedly described, and which I won't repeat here.

Yes, I know what you mean: First they deny that there's a problem with their POR and BOR at all, and then, overnight, they present an "enhanced" power-on reset...

Unfortunately things have changed here in Germany, and I guess nearly everywhere in overseas? It's not so easy to contact manufacturers in the USA directly as it worked in the 80ies and 90ies. You are rigurously rejected to your sales offices in your country where only stupid and inexperienced people sit. People entirely incapable of solving a problem. They only read the datasheet to you and finally you must explain them what the datasheet is telling.

Shareholder value seems to be more important than good service and customer satisfaction. In the last months and years I have given up to ask the manufacturers in the USA for help at all. If the datasheet of a chip doesn't tell me what I want to hear I dismiss the whole chip even if the chip seems to fit perfectly. Where I make my bread highest reliability is of more importance than highest performance...

Kai Klaas

This last paragraph seems to be a widespread issue, and not just in the electronics arena. Over the past few decades, equities trading has been more a crapshoot based on the rapidly changing price of the equity rather than on the long-term yield. It almost seems that these corporate boards want to pump up the stock value so they can sell the company at a profit and retreat into obscurity.

I've seen more than one company built from the outset for a quick sale after establishing "blue-sky". What happens once the company, often built on "underqualified" (a clearly inappropriate designation) lower-paid employees, who then work a great deal to establish the successful business only to have their jobs go to "properly credentialed" employees who are unqualified to support the company's products, who who look good on the employee roster when it's examined by prospective purchasers.

It's too bad that this is so common.

I agree that it's so common that manufacturers have fewer application specialists to advise the designer. They often do, as you say, have few people who even understand what the datasheet says, and, if you are unfortunate enough to have to deal with a distributor's app's help, they seldom understand even what you have to explain to them. It's too bad so many corporations are saddled with CEO and board that only have an eye to the quarterly report.


List of 33 messages in thread
C8051F231 experiences      Daniel Contarino      11/30/12 14:43      
   another solution      Erik Malund      11/30/12 15:11      
   The probabilities are low...      Daniel Contarino      11/30/12 18:34      
      think about what happens when you add a finger      Richard Erlacher      11/30/12 22:55      
         The point is ...      Daniel Contarino      12/01/12 03:08      
            Yes ... the underlying issue is the flash ...       Richard Erlacher      12/01/12 11:28      
               Out of my office, but...      Daniel Contarino      12/01/12 14:05      
                  Don't think in Vcc, ESD or hum...      Daniel Contarino      12/02/12 09:24      
   Apparently several C8051F2xx parts have the same pinout      Richard Erlacher      12/01/12 14:25      
   Characteristic for in system programmable flash micros...      Kai Klaas      12/01/12 18:25      
      All too true ... sadly ...       Richard Erlacher      12/01/12 20:13      
         Power-on slope rate...      Kai Klaas      12/02/12 05:31      
            Sorry, my post should be here, no up there...      Daniel Contarino      12/02/12 09:58      
            Have you any basis for that rate?      Richard Erlacher      12/02/12 10:15      
               Vdd ramp time      Maarten Brock      12/03/12 06:15      
               Some datasheets show numbers...      Kai Klaas      12/03/12 07:05      
                  Those aren't the "usual" 805x-core MCU's      Richard Erlacher      12/03/12 17:43      
                     There aren't many "usual" 8051-cores anymore...      Kai Klaas      12/03/12 18:13      
                        How dangerous power ups can be...      Kai Klaas      12/04/12 06:20      
                           I believe it      Richard Erlacher      12/04/12 08:59      
                              (dV/dt) examples      Jim Granville      12/04/12 13:14      
                                 They don't know it either...      Kai Klaas      12/04/12 18:49      
                                    dV/dT etc       Jim Granville      12/04/12 21:39      
                                       reset request...      Kai Klaas      12/05/12 06:21      
                                          That's what disturbs me greatly      Richard Erlacher      12/06/12 00:19      
                                             It IS disturbing!      Kai Klaas      12/06/12 08:02      
                                                Where this began ... at least for me ...       Richard Erlacher      12/06/12 09:43      
                                                   So, you took the hard road...      Kai Klaas      12/06/12 10:41      
                                                      We've all had that experience       Richard Erlacher      12/06/12 16:23      
   probable cause      Brent Wilson      02/04/13 20:32      
      Brent, this is very nice      Erik Malund      02/05/13 06:38      
         forum no longer down      Maarten Brock      02/05/13 07:33      
      Thank you!      Daniel Contarino      02/05/13 15:04      

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