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Russell Bull
08/26/05 02:15
Read: 1048 times
Melbourne
Australia


 
#100119 - Dumbass customers
Responding to: U Kaz's previous message
Whilst speaking of dumbass customers - here's a few gems I've come across:

Most of these were with light dimmers -

Electrician complained the circuit breaker was faulty - sent them another. It too was tripping. Go to site and measure the current - 12A on a 10A circuit.

Electrician complained the earth leakage breaker kept on tripping so it must be faulty - sent them another. It too was tripping. Go to site and look at the equipment. Water running down the rear of the cabinet due to leaking water fountain.

On a site with budget triac based dimmers - customer complained that the dimmers kept on failing. After replacing a few we got a bit suspicious. Went to site to investigate - painters kept knocking a particular decorative lamp with a fragile filament causing the lamp to fail and pull an arc. The excessive current was killing the triacs before the fuse failed.

Customer complained that on a new site the circuit breakers kept tripping. Went to site and bypassed the dimmer - circuit breaker up the line tripped. 'Not the dimmer' I said. Turned out the most of the light fittings had evidence of arcing.

I've done my duty as a 'dumbass customer' also. I've been told to RTFM too many times!

Anyone else got 'war stories' to tell for a larf?






List of 23 messages in thread
TopicAuthorDate
What is a safer?      U Kaz      08/25/05 01:52      
   Think about it      Russell Bull      08/25/05 02:34      
   hmmmm      U Kaz      08/25/05 03:24      
      Why not just use a relay?      Russell Bull      08/25/05 03:30      
         Agree but....      U Kaz      08/25/05 03:37      
            Hmm...      Andy Neil      08/25/05 04:08      
         Relay      Andy Neil      08/25/05 04:13      
      philips      Abhishek Singh      08/25/05 09:47      
   No buts      Russell Bull      08/25/05 05:54      
      Is it rocket science then?      U Kaz      08/25/05 06:09      
         What's non-ideal?      Andy Neil      08/25/05 06:49      
            even with a triac you still need a relay      Erik Malund      08/25/05 07:08      
            Relays      U Kaz      08/25/05 07:57      
               the life of a relay      Erik Malund      08/25/05 08:17      
                  Try this      Steve M. Taylor      08/25/05 09:53      
                  Contactors      Russell Bull      08/26/05 01:54      
                     motor specs      U Kaz      08/26/05 02:20      
                        Mechanical things      Russell Bull      08/26/05 03:37      
                     Yebbut      Steve M. Taylor      08/26/05 05:30      
               Use the math Luke      Neil Kurzman      08/25/05 10:00      
   Dumbass customers      Russell Bull      08/26/05 02:15      
      War Stories - New Thread?      Andy Neil      08/26/05 05:49      
         Since Craig is adept at moving posts, I'      Erik Malund      08/26/05 07:41      

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