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Ian Bell
03/14/06 05:26
Read: 457 times
United Kingdom

#112115 - Client Variety
Responding to: Jan Waclawek's previous message
Jan Waclawek said:
Well, most probably you never had a client who had problems to finish basic education, or who never did finish it at all.The clients we have don't care about the details until they hit them; even then they generally don't understand what's the problem even if we feed them by spoon; they just faintly understand there is a problem and they want to have it solved, immediately........

In 20 years of consulting I have come across just about every type of client imaginable, including ones just as you describe. I've had clients shout at me, threaten legal action, refuse to pay invoices, lie to me, cheat me and so on, and of course I have had many clients who were perfect gentlemen to deal with.

The only way to deal with them all is to treat them all professionally and expect them to treat you professionally in return. Of course some of them don't but you never accept work from them again and that is their loss not yours. I was always lucky enough to be part of a group of consultants and I appreciate that if you work alone you may feel you have less choice when it comes to clients.


List of 24 messages in thread
How do you manage Documentation?      Vignesh Prasad      03/10/06 06:04      
   As soon as you finish??      Andy Neil      03/10/06 07:13      
      User Manual      Vignesh Prasad      03/10/06 10:48      
         it all is very simple      Erik Malund      03/10/06 10:56      
   too late and totally wrong      Erik Malund      03/10/06 07:36      
      you have an easy life won't you      Jan Waclawek      03/10/06 08:40      
         Of course, you only have enough informat      Erik Malund      03/10/06 09:12      
            more on the above, the beauty of the hoo      Erik Malund      03/13/06 06:51      
               in C?      Jan Waclawek      03/13/06 07:51      
                  please do not accuse me of unnatural act      Erik Malund      03/13/06 08:02      
         Design Info      Ian Bell      03/11/06 07:13      
            viewpoint      Jan Waclawek      03/12/06 13:09      
               General Principles      Ian Bell      03/12/06 13:38      
                  the clients...      Jan Waclawek      03/12/06 14:00      
                     Client Variety      Ian Bell      03/14/06 05:26      
                     It's like I said last month ...      Richard Erlacher      04/02/06 18:25      
                  Great      Vignesh Prasad      04/01/06 00:31      
                     I, J OK      Ian Bell      04/02/06 15:10      
                        Repetition      Vignesh Prasad      04/03/06 10:40      
                           My old DOS based suite...      David Smith      04/03/06 11:17      
               Two categories      Oliver Sedlacek      04/03/06 02:34      
                  MIL498      Mahmood Elnasser      04/03/06 13:35      
   write the documentation first      Richard Erlacher      03/11/06 11:50      
      Good points..      Vignesh Prasad      03/12/06 10:05      

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