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Bert Van Den Berg
02/20/12 17:56
Read: 384 times
Henderson
New Zealand


 
#186083 - Response from local distributor
Responding to: Erik Malund's previous message
Hi Erik,

I went through the Silab website technical support link. Got a response in a day saying they would check into it and that was the end of it despite three more requests for help.

Less than two hours after I made the post on this website (and emailed a copy to Silabs technical support) our local distributor called to see if they could help.

Cheers,

Bert


List of 34 messages in thread
TopicAuthorDate
So what does "high volume" mean to you?      Andy Neil      02/19/12 02:42      
   1 million sales      JecksonS Ben      02/19/12 04:46      
   Depends too much on product and product value      Per Westermark      02/19/12 08:53      
   In the cellphone market? Millions.      Christoph Franck      02/19/12 10:07      
      50k?      Rob Klein      02/19/12 16:18      
         Report a bug and see what happens:      Christoph Franck      02/20/12 06:02      
            No help from SiLab technical support      Bert Van Den Berg      02/20/12 12:30      
               unusual or changed or ....      Erik Malund      02/20/12 12:47      
                  Response from local distributor      Bert Van Den Berg      02/20/12 17:56      
            Shouldn't be the case?      Andy Neil      02/20/12 16:22      
               It's probably a risk vs. reward thing.      Christoph Franck      02/21/12 00:59      
                  but, at least        Erik Malund      02/21/12 07:33      
               Alas so huge amounts of false bug reports to support      Per Westermark      02/21/12 03:22      
                  a valid point      Erik Malund      02/21/12 07:38      
                     Not so sure about bigger companies have better skills      Per Westermark      02/21/12 08:32      
                     it's difficult to provide persuasive evidence      Richard Erlacher      02/21/12 08:38      
                        to prove a chip defect        Erik Malund      02/21/12 08:54      
                           I'm guessing this happens because of slow response times ...      Richard Erlacher      02/26/12 20:32      
                           I see it from a different angle ...      Richard Erlacher      02/26/12 20:32      
                  RE: huge amounts of false bug reports      Andy Neil      02/21/12 15:54      
                     That's why bug reports must be accompanied by evidence      Richard Erlacher      02/26/12 20:37      
               I have twice had one such case      Erik Malund      02/21/12 07:26      
         that value      JecksonS Ben      02/22/12 01:12      
            Does anyone buy components at a "local" store.      Andy Neil      02/22/12 17:00      
               Not anymore ...      Rob Klein      02/23/12 05:29      
               seems to be the case in Farawayistan      Erik Malund      02/23/12 06:56      
                  Early silicon      Per Westermark      02/23/12 07:10      
                     even better      Erik Malund      02/23/12 07:55      
                  It was common in the U.S. to buy small quantities locally      Richard Erlacher      02/26/12 20:46      
               On-line      JecksonS Ben      02/26/12 23:38      
   High volume usually means low margin.      Christoph Franck      02/20/12 06:07      
      High volume means high profit      JecksonS Ben      02/24/12 01:01      
   Ask this question the mcu manufacturers.      Jan Waclawek      02/20/12 14:08      
   In terms of products:      Christoph Franck      02/21/12 04:28      

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