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Andy Neil
02/21/12 15:54
Read: 407 times
Basingstoke
Uk


 
#186121 - RE: huge amounts of false bug reports
Responding to: Per Westermark's previous message
Just as we see frequent claims on forums to have found bugs (in both HW and SW) - which turn out to be just user naivety.

I guess the thing with large-volume users is that the chipmaker is likely to have some "official" channel to manage communication - so such issues do get handled.


List of 34 messages in thread
TopicAuthorDate
So what does "high volume" mean to you?      Andy Neil      02/19/12 02:42      
   1 million sales      JecksonS Ben      02/19/12 04:46      
   Depends too much on product and product value      Per Westermark      02/19/12 08:53      
   In the cellphone market? Millions.      Christoph Franck      02/19/12 10:07      
      50k?      Rob Klein      02/19/12 16:18      
         Report a bug and see what happens:      Christoph Franck      02/20/12 06:02      
            No help from SiLab technical support      Bert Van Den Berg      02/20/12 12:30      
               unusual or changed or ....      Erik Malund      02/20/12 12:47      
                  Response from local distributor      Bert Van Den Berg      02/20/12 17:56      
            Shouldn't be the case?      Andy Neil      02/20/12 16:22      
               It's probably a risk vs. reward thing.      Christoph Franck      02/21/12 00:59      
                  but, at least        Erik Malund      02/21/12 07:33      
               Alas so huge amounts of false bug reports to support      Per Westermark      02/21/12 03:22      
                  a valid point      Erik Malund      02/21/12 07:38      
                     Not so sure about bigger companies have better skills      Per Westermark      02/21/12 08:32      
                     it's difficult to provide persuasive evidence      Richard Erlacher      02/21/12 08:38      
                        to prove a chip defect        Erik Malund      02/21/12 08:54      
                           I'm guessing this happens because of slow response times ...      Richard Erlacher      02/26/12 20:32      
                           I see it from a different angle ...      Richard Erlacher      02/26/12 20:32      
                  RE: huge amounts of false bug reports      Andy Neil      02/21/12 15:54      
                     That's why bug reports must be accompanied by evidence      Richard Erlacher      02/26/12 20:37      
               I have twice had one such case      Erik Malund      02/21/12 07:26      
         that value      JecksonS Ben      02/22/12 01:12      
            Does anyone buy components at a "local" store.      Andy Neil      02/22/12 17:00      
               Not anymore ...      Rob Klein      02/23/12 05:29      
               seems to be the case in Farawayistan      Erik Malund      02/23/12 06:56      
                  Early silicon      Per Westermark      02/23/12 07:10      
                     even better      Erik Malund      02/23/12 07:55      
                  It was common in the U.S. to buy small quantities locally      Richard Erlacher      02/26/12 20:46      
               On-line      JecksonS Ben      02/26/12 23:38      
   High volume usually means low margin.      Christoph Franck      02/20/12 06:07      
      High volume means high profit      JecksonS Ben      02/24/12 01:01      
   Ask this question the mcu manufacturers.      Jan Waclawek      02/20/12 14:08      
   In terms of products:      Christoph Franck      02/21/12 04:28      

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